Kelly Knight
Latest from Kelly Knight
How Colombia’s largest bank deploys AI that regulators can actually trust
Regulated industries across Latin America and beyond are navigating a trust-centered AI inflection point — one defined less by raw capability and more by whether AI can be explained, audited and trusted at scale. Financial institutions racing to adopt AI without governance guardrails are accumulating risk faster than value. Bancolombia S.A., Colombia’s largest bank with ...
Fragmented data is stalling enterprise AI deployments before they ever ship
Enterprises are pushing past AI experiments and demanding production-grade deployments, but fragmented data and poorly scoped agents are stalling progress. The question is no longer whether AI agents can execute tasks — it’s whether the underlying data fabric can give them enough context to execute the right ones. That context problem sits at the center of ...
Cognitive debt is costing enterprises more than they realize, says Appian CEO
Enterprise AI adoption is becoming universal, but value extraction from investment remains stubbornly weighed down by a type of “cognitive debt” as AI-generated systems quietly outpace the organizations meant to oversee them. Research shows the gap between AI enthusiasm and AI outcomes is widening. A new study from Harvard Business Review Analytic Services, sponsored by ...
‘Code is cheap. Mistakes are expensive’: Appian gives vibe coding an enterprise reality check
The rise of vibe coding is pushing software teams to build faster than ever before, but enterprise buyers demand systems that can survive audits and operational risk. The result is a new kind of software race, one where the finish line is no longer a working demo but a defensible system of record. Enterprise automation company ...
Commercial insurance has a data problem that underwriters can no longer afford to ignore
Building a robust AI foundation has become the decisive competitive advantage for insurers, yet most carriers are still wrestling with fragmented, siloed data spread across dozens of legacy systems and geographies. Nowhere is that tension more acute than in commercial insurance, where the complexity of bespoke, multi-geography risk makes data consistency a matter of profitability, ...
Process orchestration has become the critical mandate for enterprise AI
Enterprise AI orchestration has become the defining challenge of the agentic era — not because the models aren’t ready, but because most enterprises aren’t. The whole software stack is being reimagined for an agentic world, and the companies that win will be those that build the right controls. That scaffolding must combine process orchestration, a ...
Process orchestration helps financial firms govern trillions without losing control of AI
Agentic AI is flooding enterprise pipelines with possibility, but regulated industries are learning that the speed of deployment and the discipline of governance cannot be decoupled — and that AI process orchestration may be the only architecture disciplined enough to hold both. For financial services firms in particular, the pressure to modernize is running headlong ...
Healthcare AI is converging tech and marketing — and rewriting the CMO role in the process
AI-native healthcare has arrived, with the convergence of cloud infrastructure and intelligent data rewriting how insurance companies engage members, run campaigns and measure business outcomes. The rules of competition are changing faster than most organizations can absorb — and the real question isn’t whether the technology is ready. It’s whether the leaders are. That convergence ...
How real-time data pipelines are giving AI agents something worth acting on
As enterprises race to wire AI into their operations, the infrastructure bottleneck has shifted from model capability to data access — and the enterprises winning the race are those treating real-time data pipelines as a first-class architectural concern. Agents are only as intelligent as their underlying data substrate, and batch-based architectures built for yesterday’s dashboards ...
Covered California and Deloitte tap Google AI to put the human touch back into public health
Public sector organizations are at an inflection point, one where the combination of domain-specific data and agentic enterprise intelligence is producing measurable, life-changing outcomes for the populations they serve — outcomes that legacy manual workflows could never achieve at scale. Covered California, the U.S.’s largest state-based health insurance marketplace serving more than 16 million enrolled ...